Delete your Eventzloop account

The simplest way to delete your account is from inside the Eventzloop mobile app:

1. Open the Eventzloop app and sign in.
2. Open Profile (event company owners: open More).
3. Tap Delete account at the bottom and confirm.

Your login and profile are deleted immediately — you can’t sign in with them again. If you own an event company, read Event company owners below first.

If you no longer have access to the app, email us from the address associated with your account:

To: support@eventzloop.com
Subject: Delete my account
Body: Include your registered email address + phone number so we can verify ownership before deleting.

We respond within 2 business days and complete deletion within 7 days of verification.

On account deletion, the following personal data is removed permanently from our systems:

• Your name, email address, phone number and profile photo link.
• Your login (password and sign-in methods).
• Your notifications and push notification token.

Messages, photos and notes you added to an event company’s bookings stay with that company’s records, but are no longer linked to you.

A small set of records is retained for the periods listed below because Indian tax, accounting, and payments-regulator rules require it:

• Payments for your Eventzloop plan: the payment processors keep these records under their own retention rules — Razorpay on the web and Android (typically 7 years under RBI guidance) and Apple on iPhone and iPad. We keep our own logs of these payments for as long as Indian tax law requires (Income Tax Act + GST law).
• Aggregated, anonymous usage statistics: may be retained indefinitely but cannot be linked back to your account.

We do not retain anything else once your deletion request is processed.

If you own an event company, deleting your account also closes the company, straight away: your team members and partners lose access to it, its public page is removed and it stops receiving enquiries.

Seven days later the company’s records — bookings, customers, partners and payments — are permanently deleted. Save anything you need for your own records before you delete. If you closed it by mistake, contact support within those seven days.

If you subscribed in the iPhone or iPad app, deleting your account doesn’t cancel the App Store subscription — cancel it in Settings → Apple ID → Subscriptions.

If you joined a company as a partner, team member or customer, only your own account is deleted; the company keeps its booking records.

Write to support@eventzloop.com and we’ll get back to you within 2 business days.